Finance & Banking

Bank Teller

Handles in-branch transactions and inquiries, a role increasingly automated by self-service banking.

AI displacement risk 78% High

Average salary $38,000

Salary trend ↘ Declining

Why this risk score

ATMs, mobile apps, and self-service kiosks absorb routine deposits, withdrawals, and transfers, leaving only in-person problem-solving and sales referrals for humans.

Core tasks

Cash handling
Transaction processing
Account inquiries
Customer service
Product referrals

Outlook

Branch roles shrink and shift toward advisory and relationship service as everyday transactions move fully to self-service.

Skills to build now

Core Skills Beginner

Communication

Trust building, negotiation, and consensus — uniquely human. The more AI advances, the more its relative value grows.

Market value Medium ~100h to learn

Specialist Skills Advanced

Domain Expertise

Deep knowledge of a specific field or industry. Experts who can judge whether AI output is correct keep rising in value.

Market value High ~500h to learn

Core Skills Intermediate

Critical Thinking & Judgment

The ability to question AI output, spot errors, and decide. As AI does more, human judgment becomes the scarce asset.

Market value High ~150h to learn

Recommended AI tools for this job

General AI Chat Beginner

ChatGPT

OpenAI's conversational AI. A versatile first pick for writing, summarizing, ideation, and analysis.

Free / from $20/mo Free plan

Customer Support AI Intermediate

Intercom (Fin AI)

An AI support agent that resolves customer questions automatically. Automates front-line support at scale.

Paid (usage-based) Paid only

Docs & Productivity Beginner

Notion AI

Writes, summarizes, and organizes notes inside Notion. Information management and writing in one place.

From $10/mo Paid only

Frequently asked questions

Will AI replace Bank Tellers?

Likely — a large share of the tasks are at high risk of automation. ATMs, mobile apps, and self-service kiosks absorb routine deposits, withdrawals, and transfers, leaving only in-person problem-solving and sales referrals for humans.